Privacy Policy

Introduction

Snapokay ("we", "us") is a macOS app that captures App Store screenshots and preview videos from your iOS app, plus the website you are reading now. This Privacy Policy explains how we collect, use, and safeguard your information when you use the app and the website.

Information We Collect

We collect the following types of information to provide and improve the service:

1. Account Information — Your name, email address, and other details you provide when creating an account.
2. Usage Data — Information about how you interact with the website and the service, including features accessed and frequency of use.
3. Device Information — Device type, operating system, and app version, used to optimize compatibility and performance.
4. Cookies — Small data files stored on your device to remember preferences and keep you signed in.
5. Payment Information — Billing details handled by trusted third-party payment processors. We do not store full card numbers on our servers.

Screenshots, preview videos, project files, and other assets you create in the app stay on your Mac. They are not uploaded to our servers unless you explicitly choose to share or upload them.

How We Use Your Information

We use the data we collect to:

• Provide, maintain, and improve the service.
• Process transactions and send related confirmations.
• Send technical notices, security alerts, and support messages.
• Respond to your questions, feedback, and support requests.
• Detect, prevent, and address fraud and abuse.

Data Sharing

We do not sell your personal information. We may share data only in these limited cases:

• With service providers who help us operate the service, under confidentiality agreements.
• To comply with legal obligations or respond to lawful requests from public authorities.
• To protect our rights, property, or safety, or that of our users.

Data Security

We implement industry-standard security measures including encryption in transit, access controls, and regular reviews. No method of transmission over the Internet is 100% secure, but we work continuously to protect your information.

Your Rights

You have the right to access, update, export, or delete your personal information. You can do this through your account settings or by contacting us at the email address below.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by updating the date at the top of this page and, where appropriate, sending a notice through the service.

Contact Us

If you have questions about this Privacy Policy, or want your account data deleted, contact us at support@okayok.ai.